Privacy Notice

This Privacy Notice explains what personal information I collect, how I use it, how I keep it secure and your rights under UK data protection law.

I am committed to protecting your privacy and handling your personal information responsibly, transparently and securely.

Who am I?

Sarah Helen Booth
4 Wharfe Crescent
Leeds
LS21 1LU

I am the Data Controller responsible for the personal information you provide.

I process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

I am registered with the Information Commissioner’s Office (ICO) under registration number 00013113597.

If you have any questions about this Privacy Notice or how your information is handled, please contact:

Email: sarahhelenbooth@icloud.com

How I Collect Your Information

I may collect information when you:

  • Contact me through my website

  • Send me an email or telephone enquiry

  • Complete an enquiry or contact form

  • Apply to rent a property

  • Contact me through OpenRent or Rightmove

  • Engage me for property, marketing or content creation services

  • Become a client or supplier

What Information I Collect

Depending on the services you require, I may collect:

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Date of birth

  • Previous addresses

  • Employment information

  • Property information

  • Bank details where required for payments

  • National Insurance number (where legally required for tenancy processes)

  • Next of kin details where relevant

  • Information relating to tenancy applications

  • Photographs, videos and marketing content where agreed

  • Any other information you choose to provide in connection with my services

How I Use Your Information

Your information is used to:

  • Respond to your enquiries

  • Provide quotations

  • Deliver property management services

  • Deliver creative property projects

  • Deliver marketing and content creation services

  • Manage tenancy applications and agreements

  • Carry out referencing and affordability checks where appropriate

  • Arrange inspections, inventories and property viewings

  • Communicate with you throughout a project or tenancy

  • Maintain accurate business records

  • Meet legal and regulatory obligations

  • Improve my services and website

I will only use your information where I have a lawful basis to do so.

Sharing Your Information

Your personal information is treated as confidential and will only be shared where necessary.

This may include:

  • Referencing agencies

  • Deposit protection schemes

  • Local authorities

  • Utility providers

  • Trusted contractors and tradespeople involved in your project

  • Inventory Hive

  • OpenRent

  • Rightmove

  • Professional advisers such as accountants

  • Website and technology providers

  • Other organisations where required by law or with your consent

I will never sell your personal information to third parties.

Website Analytics and Cookies

My website uses Squarespace Analytics and Meta Pixel to help understand how visitors use the website and to improve the services offered.

The website also uses cookies. You can manage your cookie preferences through the website’s cookie banner.

Please see the separate Cookie Policy for more information.

How Your Information Is Stored

Your personal information is stored securely using password protected computers and trusted cloud services.

Information may be stored on:

  • Secure computer systems

  • Apple iCloud

  • Google Drive

  • Squarespace

  • Inventory Hive

  • OpenRent

Access to personal information is restricted to Sarah Helen Booth and trusted service providers where access is necessary to deliver services.

Appropriate technical and organisational measures are in place to protect your information from unauthorised access, loss, misuse or disclosure.

International Transfers

Some of the service providers I use may store or process information outside the UK.

Where this happens, appropriate safeguards are in place to ensure your personal information remains protected in accordance with UK GDPR.

How Long I Keep Your Information

I only keep personal information for as long as necessary to provide my services, comply with legal obligations and resolve any disputes.

Different types of information may be retained for different periods depending on legal, contractual or regulatory requirements.

If you would like further information about data retention periods, please contact me using the email address above.

Your Rights

Under UK data protection law you have the right to:

  • Request a copy of the personal information I hold about you

  • Request that inaccurate information is corrected

  • Request that your personal information is erased where appropriate

  • Restrict or object to the processing of your information in certain circumstances

  • Request that your information is transferred to another provider where applicable

  • Withdraw consent where processing is based on consent

  • Object to receiving marketing communications

To exercise any of these rights, please email:

sarahhelenbooth@icloud.com

Making a Complaint

If you have any concerns about how I use your personal information, please contact me first so I have the opportunity to resolve the issue.

If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

Keeping Your Information Up to Date

It is important that the personal information I hold is accurate and up to date.

If your contact details or other personal information change, please let me know as soon as possible so I can update my records.